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AmSteam Customer Survey

Thank you for completing our customer survey. We appreciate you taking the time to provide us with your feedback.

Contact Information

Overall

How many times have you used AmSteam Carpet Cleaning?

On Average, how much do you invest in steam cleaning your carpets and upholstery per year?

Customer Service

1-Completely Disagree 2-Somewhat Disagree 3-Somewhat Agree 4-Completely Agree

The customer service representative that booked my appointment was knowledgeable. He/She clearly explained the service that would be performed and the costs associated with it.

The technician that arrived at my home clearly outlined the costs associated with the service and any additional charges. The cleaner was knowledgeable and explained the process.

The technician walked me through all the areas that he/she cleaned and explained why specific spots and stains couldn't be removed.

The technician was careful while moving my furniture. He/she put blocks underneath the legs of my furniture to protect the carpet while it was wet.

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1-Completely Disagree 2-Somewhat Disagree 3-Somewhat Agree 4-Completely Agree

The customer service representative that booked my appointment was knowledgeable. He/She clearly explained the service that would be performed and the costs associated with it.

The technician was clean, professional and dressed appropriately for the job.

Value

1-Completely Disagree 2-Somewhat Disagree 3-Somewhat Agree 4-Completely Agree

AmSteam Carpet and Upholstery Cleaning charged me a fair price for the service I received.

Will you recommend AmSteam Carpet and Upholstery Cleaning to your family and friends?

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